dglobalnews.com United passenger threatened with handcuffs to make room for "higher-priority" traveler
Published: Thu, April 20, 2017
Culture&Arts | By Orlando Mckenzie

United passenger threatened with handcuffs to make room for "higher-priority" traveler

United passenger threatened with handcuffs to make room for

He promised to review the airline's policies to make sure something like that never happens again, and said United will no longer use police to remove bumped passengers.

The passenger, David Dao of Elizabethtown, Kentucky, is a 69-year-old doctor who is now undergoing treatment for his injuries, ABC reported. "The guy sitting next to me, who's apparently a United frequent flyer, said, 'Hey man!"

Since the video has gone viral and sparked controversy over how airlines treat their passengers, competitors Emirates and Royal Jordanian Airlines did not hesitate to throw major shade at United. 'We can't do that'.

This Sunday, April 9, 2017, image made from a video provided by Audra D. Bridges shows a passenger being removed from a United Airlines flight in Chicago.

United spokeswoman Megan McCarthy says the compensation will equal the cost of passengers' tickets and will come in the form of cash, travel credits or miles.

By Tuesday afternoon, nearly two days after the Sunday evening confrontation in Chicago, CEO Oscar Munoz issued his most contrite apology yet as details emerged about the man seen on cellphone videos recorded by other passengers at O'Hare Airport. The incident was recorded on video by a fellow passenger.

Of course, it's good for some passengers, too: Of the 475,000 people who were bumped off flights on the 12 largest airlines past year, 91% did it voluntarily, agreeing to take cash or a travel voucher and a seat on a later departure.

When Dao persistently refused, overzealous airport officers yanked him from his seat and dragged him off the plane as horrified passengers looked on.

Attorneys for Dao filed court papers Wednesday asking the airline and the city of Chicago to preserve evidence in the case.

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President Donald Trump said it was "horrible" that Dr Dao was dragged off the flight, according to an interview from the Wall Street Journal.

"The Chicago Department of Aviation (CDA) continues reviewing the details surrounding the incident", the CDA said in a statement released late Wednesday afternoon. Likewise, the Chicago Aviation Department has said only that one of its employees who removed Dao did not follow proper procedures and has been placed on leave.

Dao informed the officer that he's a physician and had to get back to Louisville to see patients Monday morning.

Then on Tuesday Munoz seemed to have another change of heart.

Munoz was widely criticized for two earlier statements, including one in which he described the passenger as "disruptive and belligerent".

He told the news station that the female employee grew increasingly demanding as he continued to refuse to give up his seat for a more important passenger. They have sometimes refused airlines' requests to board planes, said spokesman and police officer Rob Pedregon.

Chicago Aviation Commissioner Ginger Evans will also speak. When nobody accepted the airline's offer of $800 to relinquish a seat, the airline chose four passengers at random.

Dao's attorneys at the law firm Corboy & Demetrio said they would hold a news conference on Thursday to discuss the petition.

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