dglobalnews.com Facebook Launches 'Suggestions From M' In Messenger In The US
Published: Fri, April 07, 2017
Tech | By Arthur Brown

Facebook Launches 'Suggestions From M' In Messenger In The US

Facebook Launches 'Suggestions From M' In Messenger In The US

This is not a full version of M, which is still in beta and is primarily powered by humans. Facebook technically announced M past year as a small AI experiment, but now it's bringing the feature to all Messenger users in the US. Who knows? You may fall in love with it. While some may think of suggested responses as being similar to what exists within Google Assistant, which has Smart Replies, Facebook thinks its technology is better because it can provide more contextual actions based on what it's learned from your history, which is all done by permission only.

The only difference is that it doesn't have a voice.

For users of the messaging platform, M will pop up and suggest "helpful actions" in the chat window.

Additionally, Facebook has added lot of new features to the Messenger in last couple of quarters.

Facebook will soon start weighing in on your conversations. "Eventually where we end up is in a place where we're going to pick up certain things that we can do very, very well, and enable them for everybody, and that's what M suggestions are". The same thing could be said when sharing your location, whereby M would suggest you share a live location or a venue address with whomever you're chatting with.

To put it simply, using humans as a crutch for the do-it-all AI doesn't work when considering the 1 billion people using Facebook Messenger every month. M lets you set a poll topic and vote in group conversations.

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In case you find it to be an irritant, you can easily mute it by going into M' settings, right when it appears near your chat for the first time. And the more you use it, the more it can help, because like most assistants today, M can learn over time.

Sending stickers: M shares fun sticker suggestions for your daily life interactions like "Thank you" or "Bye-bye".

It also detects when you're talking about heading out and offers a button to call an Uber or Lyft.

The thing about M is that it's learning to offer personalized responses for you. Landowski stresses that this is only the first version available, and that M is an evolving product.

Facebook, which has its own artificial intelligence research lab, announced M in 2015 as an experiment, and the expansion to Messenger is another step in the social network's broader AI goals. The feature is now rolling out gradually across the United States over an unspecified period, and once it's rolled out to all users in the U.S., it will likely roll out to other territories in due course.

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