dglobalnews.com Uber president leaves after six months
Published: Wed, March 22, 2017
Markets | By Armando Jensen

Uber president leaves after six months

Uber president leaves after six months

Holt said that Uber is fixing a bug that reduces pay to drivers when a passenger cancels a ride mid-route and is tweaking its rating system so that drivers aren't unfairly suspended.

Uber said that despite an "incredibly challenging" last two months, the company saw more growth in the first 10 weeks of 2017 than it did during the same period in 2016.

Uber has been hit by several controversies, including allegations that it routinely ignores sexual harassment.

Some of those structures include new training for Uber's managers, 61 percent of whom have had no prior managerial experience, Huffington said.

Hornsey said the search for a chief operating officer is progressing and that Travis Kalanick, Uber's chief executive officer, was interviewing candidates today.

When asked repeatedly if the board had considered asking Kalanick to step down - and whether he would step down if asked - Huffington dismissed that as a hypothetical, saying "It hasn't come up and we don't expect it to come up".

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Huffington said the investigation will wrap up at the end of April. Uber is updating policies that favor riders unfairly over drivers in its view, and will introduce new tools that allow riders to correct their pickup points mid-hail rather than having to cancel and rebook; new earnings statements that aim for greater clarity; and a new process of evaluating complaints that will take into account driver history to contextualize number of complaints vs. volume of trips. He said that it was a tough decision to make however he doesn't see any future for him with the company.

This leaves Uber in the "fortunate position" of being able to tackle its needed changes while the "business remains healthy", according to Holt.

"The focus of the company has been on the business and not the employees", she told reporters.

Uber made overtures to drivers in the news conference as well.

The story's headline is now: "Arianna Huffington: Sexual harassment isn't a "systemic problem" at Uber", with an editor's note at the bottom that says, "The headline of this article has been changed to more accurately reflect that Huffington's answers were about sexual harassment".

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